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WORKING AT BGP

BGP Consultancy Pte Ltd is a dynamic and progressive company dedicated to providing our customers with comprehensive range of hosting solutions to accomplish operation success on the Internet. The company’s key strength is demonstrated through its proven technical expertise to seamlessly integrate systems, network, and software applications as a complete solution for today’s competitive environment. Generally, the solutions offered including Dedicated Server Hosting, Cloud Hosting, Co-Location Services, Email Hosting, Web Hosting, Domain Name Services, Manage Services, Migration Services etc.

Career Growth

Expressly plenty of opportunities for growth within BGP – Learn from experts in the domain and gain valuable exposure to international markets

Flexible Working Culture


Need to be in a bit later than usual? No worries, at BGP we understand that everyone has their own problems.

Maximize your Skills


Make the most of your skill sets by pushing the boundaries with service quality and technical robustness.

Transparent Practices


Gain exposure to business management and other operational day-to-day activities without unnecessary red tape that hinders learning

Submit your resume to us today!

Get in touch with us for a bright future. Send in your CV and we will gladly explore options with you. If you prefer a certain role, feel free to apply for the openings listed below.

OPEN POSITIONS

NOC / Customer Support Supervisor

NOC / Customer Support Supervisor

Kuala Lumpur

Full Time

We are a Tier 2 ISP providing Network Services to our customers. We have a highly diversified network working with multiple ISPs environment regionally expanding globally.   

As Support Supervisor you will lead and develop our NOC support team. This team operates in our 24/7 NOC monitoring our Global Network and CDN infrastructure. In addition to monitoring, this group provides user support for both Network and CDN Clients. 

Responsibilities 

  • Monitor and ensure SLA compliance and quality assurance 
  • Mentor and develop NOC Technicians 
  • Act as point of escalation for NOC Engineers 
  • Ensure that incidents and faults are reported handed in a timely and professional manner.  
  • Develop service procedures, policies and standards as needed 
  • Coordinate training schedules and continuous improvement program 
  • Customer and Internal Reporting 

 

Requirements 

  • Diploma or Degree in Computer Engineering, Computer Studies, Information 
  • Candidate with at least 3 years relevant working experience and at least 1-year relevant experience in a Team Leader capacity 
  • Experience with management related to technical customer service groups 
  • Good working knowledge of TCP/IP, Core Internet Protocols (such as MPLS, DNS, BGP) 
  • Excellent knowledge of management methods and techniques 
  • Task prioritization and execution 
  • Advanced troubleshooting methodology 
  • Proven ability to train others on complex tasks 
  • Understanding of HTTP delivery 
  • Understanding of basic Network technology (routers, switches, routing protocols) 
  • Understanding of CDNs and their function 
  • Ability to perform shift coverage if required 

Cloud System Administrator

Cloud System Administrator

Kuala Lumpur

Full Time

Responsibilities: 

  • Provide technical support for both hardware and software issues our users encounter 
  • Manage the configuration and operation of client-based computer operating systems 
  • Monitor the system daily and respond immediately to security or usability concerns 
  • Create and verify backups of data 
  • Respond to and resolve incident/ticket requests 
  • Upgrade systems and processes as required for enhanced functionality and security issue resolution 
  • Administrate infrastructure, including firewalls, databases, malware protection software and other processes 
  • Review application logs 
  • Install and test computer-related equipment 

Requirement: 

  • At least 2 Year(s) of working experience in the related field is required for this position. 
  • – Familiar with Linux, CentOS, Debian and Ubuntu deployment and administration,
    – Experience in Shell Scripting, Perl Scripting, PHP
    – Strong with Nginx platform, MySQL
    – Understanding of automation & monitoring concepts and tools.  
  • Experience with Cloud Technology and management in a Service Provider environment 
  • Experience with OnApp cloud management platform will have added advantage.  

 

Account Delivery Manager

Account Delivery Manager

Kuala Lumpur

Full Time

Responsibilities: 

  • Provide technical support for both hardware and software issues our users encounter 
  • Manage the configuration and operation of client-based computer operating systems 
  • Monitor the system daily and respond immediately to security or usability concerns 
  • Create and verify backups of data 
  • Respond to and resolve incident/ticket requests 
  • Upgrade systems and processes as required for enhanced functionality and security issue resolution 
  • Administrate infrastructure, including firewalls, databases, malware protection software and other processes 
  • Review application logs 
  • Install and test computer-related equipment 

Requirement: 

  • At least 2 Year(s) of working experience in the related field is required for this position. 
  • – Familiar with Linux, CentOS, Debian and Ubuntu deployment and administration,
    – Experience in Shell Scripting, Perl Scripting, PHP
    – Strong with Nginx platform, MySQL
    – Understanding of automation & monitoring concepts and tools.  
  • Experience with Cloud Technology and management in a Service Provider environment 
  • Experience with OnApp cloud management platform will have added advantage.  

Marketing Executive

Marketing Executive

Kuala Lumpur

Full Time

Responsibilities 

  • Implements marketing and advertising campaigns by assembling andanalyzing sales forecasts.  

 

  • Preparemarketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations.   
  • Tracks sales and costs byanalyzing and entering sales TCV and expenses.  
  • Prepares marketing reports by collecting,analyzing, and summarizing sales data. 
  • Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
  • Performs Market researches on competitive products. Identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases. 
  • Plans meetings andcoordinating requirements. Establishing contacts; developing schedules and assignments; coordinating mailing lists. 
  • Monitors budgets by comparing andanalyzing actual results with plans and forecasts. 

 

 

Requirements:
 

  • Degree in Marketing, Business Administration, Statistic, or its equivalent.
    •2 years of marketing support experience, preferably from IT Industry
    • Fresh graduates are welcome to apply 
  • Possess basic inventory management skills
  • Proficiency in written and spoken English and Mandarin is a pre-requisite.
    • Positive and outgoing personality with excellent interpersonal, collaboration and presentation skills.
    • Team player, resourceful and independent with strong organizational and leadership skills.
    • Excellent computer literacy particularly in Microsoft Office.